Timely filing limit increasing to 120 days

We understand that throughout the process of submitting claims, providers may sometimes face unexpected delays. CarePartners of Connecticut is committed to working collaboratively with our valued provider partners and we’re always looking for ways to make your experience of doing business with us a positive one. To that end, and to support you with additional flexibility, we’re increasing our standard timely filing limit from 60 days to 120 days for claims with dates of service on or after Jan. 1, 2025. For inpatient claims, the timely filing limit will be 120 days from the date of the hospital discharge. 

In the coming weeks, you will receive a contract amendment that reflects the change to our timely filing limit. There is nothing you need to do.  

For quick, efficient claims processing, we encourage providers to submit claims electronically. Please refer to the Claims section of the CarePartners of Connecticut Provider Manual for more information on our claims process.