Do Not Call Policy

Individuals may request that they not be contacted for certain purposes (e.g., participation in a research study, invitations for case management programs, marketing initiatives, etc.).

Care Partners of Connecticut will not initiate any call for telemarketing purposes or use automatic dialing systems, robocalls or pre-recorded/artificial voice messages in the following scenarios:

• The individual has requested that the company not make such calls to their residence or wireless phone number; or
• The individual has put their telephone number on a federal or state Do Not Call registry (applies to telemarketing calls only), except as otherwise permitted by law.

In compliance with federal and state laws, Care Partners of Connecticut will document and honor “Do Not Call” requests within a reasonable amount of time (not to exceed 10 days). Your phone number will be maintained on the “Do Not Call” list in accordance with regulatory requirements.

Care Partners of Connecticut has instituted procedures for maintaining a list of members who request not to receive certain calls made by or on behalf of Care Partners of Connecticut.

Individuals have the right to opt-out of receiving such calls from Care Partners of Connecticut by calling the Member Services Department at the number on their member ID card.

Please note that the Care Partners of Connecticut internal “Do Not Call” list restricts calls from Care Partners of Connecticut only that are subject to the applicable federal and state laws, so consumers may continue to receive calls that are not subject to applicable federal and state laws.