New P.O. Boxes
Please be aware that CarePartners of Connecticut has updated P.O. Box mailing addresses, including the address for mailing paper claims. While we encourage electronic claims submission for efficient processing, paper claims should now be mailed to:
CarePartners of Connecticut
P.O. Box 518
Canton, MA 02021-0518
Providers can submit claim adjustment requests via the secure portal or paper submissions of claim adjustment requests can be mailed to:
CarePartners of Connecticut
P.O. Box 478
Canton, MA 02021-0478
Mail forwarding will be available until Dec. 1, 2022 to give you time to update your notes and systems accordingly. For additional contact information, please refer to the Contact Us page on the CarePartners of Connecticut website.