Utilization Management contact information change

Please be aware that we are centralizing management and contact information for our Utilization Management department. Starting May 15, 2024, calls to our Utilization Management department should be directed to 888-341-1508.

CarePartners of Connecticut is dedicated to ensuring that you have a seamless and consistent experience when doing business with us. With a central point of contact, any of our available Utilization Management staff will be able to support you when you call.

As a reminder, for the quickest way to get referrals and authorizations processed, please submit requests through our convenient online Provider Portal. You can also use the Provider Portal to check on the latest status of your referral and authorization requests.

Should you have any questions regarding this change, please contact Provider Services at 888-341-1508.