Reminder to submit your electronic claims

Save time, reduce errors, and receive payment quickly with 837 electronic claims submission. In addition, timely electronic claims submission enables us to assist your patients in getting quick access to care management and other health services to ensure that they are receiving the best care.  With all these benefits, we encourage you to send us your claims electronically, rather than by paper.

While the Change Healthcare cyber security event in February caused some disruption with electronic claims, CarePartners of Connecticut has restored connection with Change Healthcare/Optum RelayHealth and we are ready to accept and process your electronic claims.

Please be sure to use payer ID# 16307 when submitting electronic claims to CarePartners of Connecticut.

In addition to Change Healthcare/Optum RelayHealth, CarePartners of Connecticut has established connections with several other trading partners, giving your practice options for electronic claims submission. Our trading partners include:

• Allscripts
• Cortex EDI
• Dominion National
• Waystar
• Zirmed

If you have any questions or issues with submitting claims electronically to us, please work directly with the trading partner/clearinghouse or the software vendor at your provider organization. If you currently utilize another trading partner, please let your trading partner know that you would like them to work with CarePartners of Connecticut and inform our electronic data interchange (EDI) team at edi_operations@point32health.org. If you are having any difficulties establishing an EDI connection with CarePartners of Connecticut, please contact the Provider Account Management team at carepartnersct@point32health.org.